I Speak Your Language – Well, Sort Of
August 3rd, 2009 by Miguel
With globalization and language barriers, it would be good to be able to ask a question in Spanish and get a customer service person who can speak Spanish. If your site has various language versions, then when customer service forms are sent they should be directed to someone with those language skills. As a consideration, if a site is only in English, that does not mean that they only service globally, so it may be advantageous to offer a language option on the contact or reply forms.
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Tags: Customer Service Person, Globalization And Language, Language Barriers, Language Option, language skills, Language Versions, Reply, Speak Spanish
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